Head of Enterprise Workflow System, Application, Information Technology
Head of Enterprise Workflow System, Application, Information Technology Responsibilities:
Supervise a team to support Consumer Finance Business, Call Center, Credit Approval, as well as workflow related application
Manage development & deployment projects of new function to fulfill business requirement
Manage enhancements to support day-to-day operations and compliance needs
Manage support of application systems in production
Plan and manage approved resources and budgets
Update system development status on regular basis
Assist in annual technology plan preparation
Handle and support production incident
Liaise and work closely with business users, Data Centre, Infrastructure Support team, and external vendors for projects, capacity planning and daily support
Provide on-going supports and improvements for Banking Business, Auditors, compliance and / or regulatory authorities
Assist in team administration functions under Workflow & Credit Card Application
Requirements:
Bachelor degree in Computer Science or related discipline
Over 10 years relevant experience in banking/finance sector
Strong background and experience with Consumer Finance Business, Call Center, Credit Approval and Workflow related application is an advantage
Experience in scalable banking projects on Windows-based and Web-based platform is a preference
In-depth knowledge and sound practices on project management and SDLC standards and applies them consistently and persistently
Knowledge in compliance and regulations of banking industry
Excellent interpersonal skills, self-motivated, team player, able to work independently and under pressure