Get “Z” Go+ Travel Insurance Plan

Get “Z” Go+ Travel Insurance Plan

Get “Z” Go+ is designed to provide multiple coverage and give you extra peace of mind while you explore new destinations around the globe. The wide range of benefits protect you throughout your whole journey, starting from your confirmation of trip itinerary until the time you get back to your home after the journey.



To enroll or to learn more

  • Call Fubon Bank Integrated Customer Service Hotline 2566 8181 (PRESS 3 AFTER LANAGUAGE SELECTION)
  • Click Here to enroll in Get “Z” Go+ – Single Trip Travel Plan
  • Click Here to enroll in Get “Z” Go+ – Annual Travel Plan


Maximize protection for kid

Maximize protection for kid
  • Each adult or elderly can enjoy one accompanied child1 covered for free to maximize 1+1 synergy2
  • Enjoy unlimited 1+1 benefits
  • No restriction on relationship to protect your families, friends and relatives in one single policy at ease


Stay protected on the go

Stay protected on the go
  • Up to HKD 1,500,000 coverage for medical expenses
  • Up to HKD 1,500,000 coverage for personal accident
  • Up to HKD 3,000,000 coverage for liability protection3 and up to HKD 20,000 rental vehicle excess cover3
  • Up to HKD 25,000 personal property coverage including mobile phone3 and laptop computer cover
  • Up to HKD 50,000 trip cancellation and interruption cover
  • Cover for Outbound Travel Alert issued against the travel destination before or during the journey
  • Provide 24-hour global emergency assistance services to help you during difficult times


Experience your travel with new thematic optional benefits

Experience your travel with new thematic optional benefits
  • Amateur Sports Events and Training and Bike Tour, Cruise Tour Cover4 and Pet Cover are available as optional benefits to cater to your needs


Peace of mind for travelers of all age

Peace of mind for travelers of all age
  • No upper age limit for single trip travel plan
  • Aged 76 or above can enjoy 100% sum insured


Carbon Neutrality Program

Carbon Neutrality Program
  • Carbon Neutrality Program will neutralize the carbon emissions of your scheduled flight and reduce the environmental impact of your trip, making your travel more sustainable. All Get “Z” Go+ policyholders can opt to enjoy this benefit for free during application journey.


Travel with extra peace of mind with our multiple protection

Travel with extra peace of mind with our multiple protection

Pre-trip
  • Flexibility to change policy cover period if there is a change in travel plan (for same duration and same travelers)


Accident cover

  • Cover the period when you travel from your home/employment place to immigration counter of Hong Kong


Cancellation of trip

  • Provide trip cancellation cover5 of up to HKD 50,000


During the trip

During the trip Medical cover
  • Cover medical expenses incurred due to accidental injury or illness and provide overseas hospital daily cash benefit3
  • Provide quarantine cash allowance4 if you contracted infectious disease during your trip


Interruption of trip

  • Cover irrecoverable prepaid and unused travel expenses incurred and the additional travel ticket cost and/or accommodation expenses reasonably and necessarily incurred for you to return to Hong Kong or travel to your other scheduled travel destination, due to journey interruption
  • Provide travel delay allowance if there is a flight delay caused by air traffic control, operation reason, etc. (Cover is not limited to specified event but subject to conditions and exclusions applicable to the respective section and conditions and General Exclusions in the policy)
  • Free travel insurance extension up to 10 days in case your trip is interrupted by circumstances beyond your control after departure, and you are unable to return to Hong Kong as scheduled (no extension is allowed beyond 10-day period)


Accident cover

  • Provide personal accident coverage throughout the entire journey


Personal property cover

  • Provide coverage for personal property such as mobile phone3, tablet computer or even camera drone


Post-trip

Post-trip Medical cover
  • Cover follow-up medical expenses for illness or accidental injury within three months upon your return to Hong Kong


Personal property cover
  • Zurich also provide coverage for damage to your luggage upon arrival in Hong Kong after the trip


Table of benefits

Table of benefits

Section

Benefits
Maximum benefits per adult/elderly per insured journey (HKD)
Deluxe Plan
Comprehensive Plan
Essential Plan
1 Medical Cover
(a) Medical expenses
– age 75 or below 1,500,000 1,000,000 400,000
– age 76 or above
Including:
– follow-up for accidental injury 100% of maximum benefits
– follow-up for illness 10% of maximum benefits
– Chinese medicine or chiropractic treatment expenses (Both treatment expenses in overseas and follow-up in Hong Kong) 5,000 3,000 2,000
– Overseas travelling expense for seeking medical treatment 300
(b) Compassionate death cash 15,000 10,000 Not applicable
(c) Overseas hospital daily cash benefit 5,000 (500 per day) 3,000 (300 per day) Not applicable
(d) Daily cash allowance due to unexpected compulsory quarantine 5,000 (500 per day) Not applicable
2 Zurich Emergency Assistance
(a) Deposit guarantee for hospital admission 39,000
(b) Emergency medical evacuation Actual cost 200,000
(c) Repatriation of mortal remains Actual cost 200,000
(d) Compassionate visit 1 economy class round-trip travel ticket and hotel accommodation expenses up to 700 per day (Maximum 5 days )
(e) Travelling and accommodation expenses 1 economy class one-way travel ticket and hotel accommodation expenses up to 1,950 per day (Maximum 4 days )
(f) Return of unattended children 1 economy class one-way ticket and up to 30,000
(g) 24-hour telephone hotline and referral services Included
3 Accident Cover
(a) Personal accident
(i) Accident on public common carrier or during terrorism
– age 75 or below 1,500,000 1,000,000 500,000
– age 76 or above
(ii) Other accidents
– age 75 or below 1,000,000 800,000 400,000
– age 76 or above
(b) Burns accident 500,000 200,000 Not applicable
4 Personal Property Cover
(a) Personal belongings 25,000 15,000 3,000
Sub-limits:
– per set/item/pair 3,000 2,000 1,000
– mobile phone (1 per insured journey) 3,000 1,500 Not applicable
– all camera drones, cameras and camcorders and related accessories and equipment 5,000 4,000 1,000
– lap-top computer or tablet computer (1 per insured journey) 10,000 8,000 1,000
(b) Loss of personal money 3,000 2,000 Not applicable
(c) Replacement cost for loss of travel document or travel ticket 3,000 2,000 500
5 Delay Cover
(a) Travel delay allowance (cover is not limited to specified events)5 1,600 1,200 Not applicable
– each 5 hours of delay (up to 10 hours) 300 200
– the next full 12 hours of delay 1,000 800
(b) Baggage delay allowance (over 6 hours) 800 500
6 Journey Inconvenience Cover5
Cover is not limited to specify event (Subject to conditions and exclusions apply to the respective section and conditions and General Exclusions in the policy) Applicable Not applicable
(a) Cancellation of trip 50,000 20,000 3,000
(b) Interruption of trip 50,000 20,000 3,000
(c) Hotel cost due to travel delay (over 6 hours) 2,000 1,000 Not applicable
(d) Cancellation of trip due to travel delay (over 12 hours) 5,000 2,500 Not applicable
7 Liability Cover
(a) Personal liability 3,000,000 2,000,000 Not applicable
(b) Rental vehicle excess
(If your rental car is an electric vehicle, the maximum benefit stated under section 7(b) in the table of benefits will be increased by 20%)
20,000 10,000 Not applicable
Optional benefits11 (extra premium required)
1 Full coverage for accompanied child8 Applicable Applicable Applicable
2 Amateur Sports Event and Training and Bike Tour Applicable Applicable Applicable
 
(a) Top-up for overseas and follow-up medical expenses on Chinese medicine or chiropractic treatment
5,000 3,000 2,000
  (b) Loss of sports equipment 5,000 5,000 5,000
  (c) Pre-paid sport course and/or admission fees 5,000 5,000 5,000
3 Cruise Tour Cover Applicable Not applicable
 
(a) Top-up for Section 6(a) and (b) - Cancellation and interruption of trip
20,000
  (b) Cancellation of shore excursion 5,000 (1,000 per excursion)
  (c) Visa fee due to change of cruise port location 500
4 Pet Cover Applicable
  (a) Cancellation of trip due to serious injury or death of pet Included under Section 6(a)
  (b) Pet care 5,000 (500 per day)
  (c) Accidental medical expenses for pet 3,000 3,000 3,000
  (d) Cremation fee 3,000 3,000 3,000


Premium table

Premium table
Single Trip Travel Plan
 
Premium per insured person (HKD)
Essential Plan
Day
Adult6/ Child7
Optional benefit 19/Additional accompanied child8
Elderly10
1
100
30
120
2
100
30
120
3
116
35
136
4
136
40
166
5
176
45
216
6
236
60
286
7
246
65
296
8
256
70
306
9
276
75
326
10
296
80
356

 
Premium per insured person (HKD)
Deluxe Plan
Comprehensive Plan
Day
Adult6/ Child7
Optional benefit 19/
Additional accompanied child8
Elderly10
Adult6/ Child7
Optional benefit 19/
Additional accompanied child8
Elderly10
1
223
55
263
168
42
200
2
223
55
263
168
42
200
3
263
65
313
198
50
238
4
353
85
423
268
70
318
5
393
95
473
318
80
378
6
443
110
523
378
92
448
7
493
125
583
388
95
468
8
523
130
623
428
105
518
9
553
135
663
438
110
528
10
583
145
683
468
115
558
11
643
160
763
518
130
628
12
683
170
803
568
140
678
13
723
180
843
598
150
708
14
773
195
883
638
160
748
15
833
210
943
708
175
828
16 - 20
913
230
1,013
768
190
968
21 - 25
1,023
255
1,223
848
210
1,018
26 - 30
1,133
285
1,353
988
245
1,188
Each additional day
48
12
60
35
10
42


Other optional benefits (applicable for Single Trip Travel Plan only)

Other optional benefits11 (applicable for Single Trip Travel Plan only)
Day
Premium per insured person (HKD)
Amateur Sports Event and Training and Bike Tour
Cruise Tour Cover (applicable for Deluxe plan only)
Pet Cover
1-5
120
140
60
6-10
250
280
120
11-15
400
500
200
16-20
550
650
280
21-25
700
780
360
26-30
850
980
420
Each additional five days
120
140
60


Annual Travel Plan12

Annual Travel Plan12
Premium per insured person (HKD)
 
Deluxe Plan
Comprehensive Plan
Adult6 / Child7
3,180
2,580
Additional accompanied child8/Optional benefit 19
900
730


Extended Outbound Travel Alert (OTA) Benefit

Extended Outbound Travel Alert (OTA) Benefit
Benefits
Red OTA
Black OTA
Before departure
Cancellation of trip
Up to 50% of the prepaid and unused expenses which are not recoverable or the maximum benefits under section 6a (whichever is lower) Up to 100% of the prepaid and unused expenses which are not recoverable or the maximum benefits under section 6a (whichever is lower)
During journey
Interruption of trip
Up to 50% of loss of unused expenses which are not recoverable or additional actual travel fare and accommodation expenses or up to the maximum benefits under section 6b (whichever is lower) Up to 100% of loss of unused expenses which are not recoverable or additional actual travel fare and accommodation expenses or up to the maximum benefits under section 6b (whichever is lower)
Cash allowance
For involuntary stay behind due to Black OTA after the journey has begun
Not applicable HKD 500/day (up to 10 days)

Remarks
  • The OTA benefit is only applicable to the destination(s) where the Red or Black OTA is not hoisted by the HK Security Bureau on policy effective date
  • Benefit on cancellation or interruption of trip is in accordance to policy terms and conditions


Footnotes
1Benefits of accompanied child is 50% of an adult. (unless selected the “Full coverage for accompanied child” in optional benefit is selected).
2Not applicable to group or corporate application.
3Only applicable to Comprehensive Plan and Deluxe Plan.
4Only applicable to Deluxe Plan.
5You can only claim for one of these benefits.
6Adult refers to any insured person aged 18 to 75, each accompanied child travelling with an adult can enjoy coverage for free and the benefits of accompanied child is 50% of an adult (unless selected “Full coverage for accompanied child” in optional benefit).
7Child refers to insured person aged 17 or below who travel alone.
8Each accompanied child travelling with an adult can enjoy free coverage while additional accompanied child will be charged according to the premium table (if any).
9Optional benefit 1 is the “Full coverage for accompanied child”.
10Elderly refers to any insured person aged 76 or above.
11If any optional benefit is added, the coverage will apply to all insured persons under the same policy, and each insured person can enjoy full cover.
12
Age limit for annual travel plan is up to 75 years old on the commencement date of the insurance policy and the maximum renewal age is 80 years old.

 

For enquiries, please call Fubon Bank Integrated Customer Service Hotline 2566 8181 (PRESS 3 AFTER LANAGUAGE SELECTION) during office hours* for more details.

 

*Office hours: Monday to Friday: 9am to 7pm (except public holidays).

 

Terms and Conditions

Major exclusions

Any known events and conditions; riding or driving in any kind of motor racing; or competition; or engaging in a sport in a professional capacity; or any activities where you would or could earn income or remuneration from engaging in such activities; trekking at an altitude greater than 5,000 meters above sea level or diving to a depth greater than 40 meters below sea level; or activities involves a high level of expertise, or exceptional physical exertion, or exposure in extreme environment, or use of specialised gear or equipment; suicide or intentional self-inflicted injury; mental disorders; under the influence of alcohol or drugs, pregnancy, childbirth; war, civil war, rebellion, insurrection, revolution, usurped power, military force or coup.

Important notes

1. The insurance is not applicable to person holding the People’s Republic of China passport and travels to/within China, unless he/she has an official document issued by the overseas Government (other than China) as proof that he/she is a legal resident of the respective country but travelling with a passport of the People’s Republic of China.
2. For Annual Travel Plan: all trips must depart from and return to Hong Kong. Each insured journey should not exceed 90 days and will recalculate if you return Hong Kong and set off again.
3. For Single Trip Travel Plan: If you have applied the single trip travel plan, all trips must depart from and return to Hong Kong.
4. No refund of premium is allowed once the policy issued for Single Trip Travel Plan.
5. The insured must fulfil the entry rules and conditions including vaccination requirement both in Hong Kong and your planned travel destination(s), otherwise, no coverage of the policy shall be provided, and no benefits shall be paid under this policy.
6. The insured journey of Get “Z” Go+ single trip Deluxe plan and Comprehensive plan shall not exceed 180 days, and the insured journey of Get “Z” Go+ single trip Essential plan shall not exceed 10 days.
7. Annual Travel Plan accepts the renewal age up to 80 and covers unlimited trip throughout a year, subject to maximum 90 days for each journey.
8. The above information is for reference only and does not constitute any part of the insurance contract. For full terms and conditions and exclusions, please refer to the policy document itself which shall prevail in case of inconsistency.
9. Zurich Insurance Company Ltd (“Zurich”) is the insurance underwriter of the above insurance plan and is authorized and regulated by the Insurance Authority. Zurich is solely responsible for all approvals, coverage and compensation under this policy and reserves the right of final approval and decision on such matters.
10. Zurich is not a subsidiary or an affiliate of Fubon Bank (Hong Kong) Limited (“Fubon Bank”).
11. Fubon Bank is the licensed insurance agency appointed by Zurich, and is responsible for introduction of the insurance plans. The Plan is not the product of Fubon Bank. Fubon Bank is not responsible for approval, coverage and compensation under the Plan.
12. In case you file a written complaint regarding the selling process or processing of the related transaction to Fubon Bank and the complaint is an “Eligible Dispute(s)” as defined in the Terms of Reference for the Financial Dispute Resolution Centre, Fubon Bank is required to enter into a Financial Dispute Resolution Scheme process with you if the Eligible Dispute cannot be resolved after Fubon Bank has issued the final written reply. If the complaint/dispute is related to the policy terms and conditions, it should be resolved directly between Zurich and you. Nevertheless, where practicable and appropriate, Fubon Bank will provide reasonable assistance to customers in the dispute resolution process.
13. Levy collected by the Insurance Authority (if any) has been imposed on this policy at the applicable rate and would be remitted in accordance with the prescribed arrangements. For further information, please visit Zurich's company website: http://www.zurich.com.hk/ia-levy.
14. Zurich is a company incorporated in Switzerland with limited liability and its principal place of business in Hong Kong is at 25-26/F, One Island East, 18 Westlands Road, Island East, Hong Kong.
15. The English version shall prevail in case of inconsistency between the English and Chinese versions.
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