Fubon Internet Banking Service FAQ (Technical)

FAQ Category

Q1. What is the PC requirement to use the Fubon Internet Banking Service?

Q1. What is the PC requirement to use the Fubon Internet Banking Service?

Operating System: Windows 10 or higher
Web Browser (for Best Experience): Latest version of Microsoft Edge and Chrome with JavaScript, TLS 1.2, Cookies and Cascade Style Sheet enabled
Display resolution 1024x768 or higher

The Bank shall not be liable if the Customer does not follow the above recommendations of using Hardware and Software in accessing the Fubon Internet Banking Service and consequently, Fubon Internet Banking Services malfunctions or that not all of the features of Fubon Internet Banking Services can be utilised.

Q2. What kind of security protection is used by your service?

Q2. What kind of security protection is used by your service?

We have implemented various measures to ensure the security of the Fubon Business Online Service and privacy of the account and transaction information:

Key Encryption, Confidentiality and Data Integrity
Public key infrastructure are employed for authentication and for protecting your privacy.
128-bit or above Transport Layer Security (TLS) Encryption Technology
All data transmitted through the Fubon Internet Banking Service and your browser are scrambled using 128-bit or above, which provides the highest level of security among all available encryption methods.
Personal Identification Number
This is your personal password that must be entered to access the Fubon Internet Banking Service.
Automatic Time-out
When there is no activity for a period of time, the login session will be automatically terminated.
Firewall and Physical Secure Environment
To ensure that customers’ information in Fubon Internet Banking Service are processed securely and with due care, our systems are protected by firewalls which are a combination of industrial strength computer hardware and software that securely separate the Internet System from Fubon's internal computer systems. The Fubon Internet Banking Service is also physically located in an isolated area with restricted access.