Tab1Mobile Tab
Save money (Paper statement fee has been implemented since 1 January 2023)
Convenient and Secure
Environmental-friendly
To protect our environment and to achieve sustainable development, from 1 January 2023, if the Bank has issued paper statement(s) to credit card account(s) during each calculation period (every calendar month from 1st day to last day of the month), HK$5 will be charged to the credit card account(s). The fee will be debited directly from the relevant credit card account(s) within one month after the calculation period.
Example :
Tab2Mobile Tab
Step 1: Logon to Fubon e-banking service;
Step 2: Select “Subscription and Notification Maintenance” under “e-Statement section” from side menu;
Step 3: Tick the box for Credit Card Statement;
Step 4: Tick accept and confirm the “Terms and Conditions for e-Statement and e-Advice” then click confirm to complete the subscription.
Step 1: Logon to Fubon e-banking service
Step 2: Press “e-Statement” on the side menu
Step 3: Click “View” under Latest Statement or Previous Statements to view your e-Statement.
Benefits of Fubon Credit Card e-Statement service:
Benefits of Fubon Credit Card e-Statement service:Save money (Paper statement fee has been implemented since 1 January 2023)
- Opt for e-Statement service can save HK$5 paper statement fee monthly
Convenient and Secure
- Receive an email notification when the e-Statement is ready, avoid missing payment due date due to the delay of mail delivery services
- Access e-Statements at anytime
- e-Statements are retained up to 7 years
- Protect yourself from mail thefts
Environmental-friendly
- e-Statements take fewer natural resources to create and deliver
Credit Card Paper Statement Fee
Credit Card Paper Statement FeeTo protect our environment and to achieve sustainable development, from 1 January 2023, if the Bank has issued paper statement(s) to credit card account(s) during each calculation period (every calendar month from 1st day to last day of the month), HK$5 will be charged to the credit card account(s). The fee will be debited directly from the relevant credit card account(s) within one month after the calculation period.
Example :
| Paper Statement Issued on | Credit Card Account | Paper Statement Fee | Billing Schedule | |
| customer 1 |
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| customer 2 |
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| customer 3 |
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Subscribe Credit Card e-Statement service in just 4 steps!
Subscribe Credit Card e-Statement service in just 4 steps!Step 1: Logon to Fubon e-banking service;
Step 2: Select “Subscription and Notification Maintenance” under “e-Statement section” from side menu;
Step 3: Tick the box for Credit Card Statement;
Step 4: Tick accept and confirm the “Terms and Conditions for e-Statement and e-Advice” then click confirm to complete the subscription.
View e-Statement with just 3 steps!
View e-Statement with just 3 steps!Step 1: Logon to Fubon e-banking service
Step 2: Press “e-Statement” on the side menu
Step 3: Click “View” under Latest Statement or Previous Statements to view your e-Statement.
How to register Fubon Internet Banking?
You can set up Internet Banking via the Bank’s website with Credit Card Personal Identification Number (“PIN”). If you need to regenerate the PIN, please click here to download the form, complete and return the form to us via following submission methods.
Submission methods:
- Email to cardacqn.fbhk@fubon.com
- Fax to 2571 3784
- Mail to Fubon Bank Credit Card Centre, 23/F Fortress Tower, 250 King's Road, North Point, Hong Kong
What accounts will be charged for paper statement?
All Credit Cards issued by Fubon Bank (Hong Kong) Limited.
How to avoid the Paper Statement Fee to credit card account?
To avoid the paying Paper Statement Fee, principal cardholders can subscribe the e-Statement service via Fubon e-banking.
Who are eligible for a fee waiver?
- Aged below 18 or aged 65 and above
- Recipients of Comprehensive Social Security Assistance
- Customers who present a documentary proof of disability (e.g. document of receiving government disability allowance)
Remark : The above criteria apply to principal cardholders only.
For customer who meets criteria (2) or (3), customers can apply the paper statement fee waiver with
self-declaration via the following submission methods. The application will be effective from the 5th working day after the Bank has received the application. Customers can refer to the declaration form template here.
Submission methods:
- Fax to 2571 3784
- Mail to Fubon Bank Credit Card Centre, 23/F Fortress Tower, 250 King's Road, North Point, Hong Kong
Remark : The Bank reserves the right to request customers to provide relevant supporting document(s).
If there is no paper statement issued in particular month, will paper statement fee be charged?
Fee only applicable to paper statement issued in each calculation period (every calendar month from 1st day to last day of the month). If there is no paper statement issued in particular month, fee will not be charged.
If supplementary cardholder is aged 65 or above, will paper statement fee be waived?
No. The eligibilities for paper statement fee waiver are only applicable to principal cardholders.
Can I obtain a copy of paper statement after I subscribed to the e-Statement service? Is there any charge?
Yes, HK$50 will be charged for a copy of paper statement.
Which kind of browser should I use to view e-Statement?
Please use latest version of Microsoft Edge and Chrome browser to view Fubon e-Statement for best experience.
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