Privacy Policy | Fubon Bank

General Terms and Conditions and Data Protection and Privacy Policy for e-banking and Mobile Banking Services, Website and Mobile Application of Fubon Bank (Hong Kong) Limited (the “Bank”)

Please read the following general terms and conditions and data protection and privacy policy before using the e-banking and Mobile Banking Services, Web Site (the “Web Site”) and Mobile App (the “App”) of the Bank.

Please read the following general terms and conditions and data protection and privacy policy before using the e-banking and Mobile Banking Services, Web Site (the “Web Site”) and Mobile App (the “App”) of the Bank.

(i)

Unless otherwise specified herein, all words and expressions used in this section shall have the same meaning as those used in the Bank's “Global Terms and Conditions for Accounts and Services”.

(ii)

When accessing or using the Web Site, the App and/or the e-banking or Mobile Banking Service, you may be providing the Bank with your personal data (“Personal Data”). You have certain rights in relation to the Personal Data. By accessing or using the Web Site, the App and/or the e-banking or the Mobile Banking Service, you consent to provide the Personal Data to the Bank and for the capture, retention and use of the Personal Data by the Bank in accordance with the Bank's “Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance and Consumer Credit Data” (the “Notice”) and any privacy policy of the Bank applicable to the e-banking or Mobile Banking Service prevailing from time to time. However, please be noted that the Bank will NOT request customers to enter or reconfirm any personal information in the login pages of Fubon Business Online/Fubon Credit Card Merchant Online Service/Fubon e-banking or Mobile Banking Service/Internet Stock Trading Services (“the captioned services”). Please do not enter any personal information during login process (e.g. HKID Card number, date of birth or phone number). The Bank will not request customers to provide any personal information during the login process or use of the captioned services.

For the Bank’s “Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance and Consumer Credit Data”, please click here to download.

(iii)

In addition to Clause (ii) above, the Personal Data collected by the Bank through the Web Site or the App will also be used by the Bank for processing Transactions, executing Instructions or improving the e-banking or Mobile Banking Service. You agree that for the purposes stated herein and stipulated in the Notice and any privacy policy of the Bank applicable to the e-banking or Mobile Banking Service prevailing from time to time, the Bank may disclose the Personal Data to third parties as stipulated in the Notice, although the Bank will use its best endeavors to maintain and keep the Personal Data confidential.

(iv)

During your use of the Web Site, the App and/or the e-banking or Mobile Banking Service, blocks of data commonly known as “cookies” may be issued to or requested by your computer or your mobile device. Cookies are small bits of information used as session identifier and locale and are automatically stored in the web browser of your computer or your mobile device that can be retrieved by the Web Site or the App. No Personal Data will be stored in the cookies. The Bank will use this information to keep you accessing the e-banking or Mobile Banking Service. You must not alter any cookies sent to your computer or your mobile device from the Web Site or the App.

(v)

You acknowledge that certain Transactions cannot be processed on the Web Site or the App without the use of cookies. These cookies are not used to track your online activities nor visitors to the Web Site or the App.

Disclaimer

The information, materials, products and services provided on the Web Site or the App are not intended for distribution to, or use by, any person or entity in any jurisdiction where and when such distribution or use would be contrary to law or regulation in such jurisdiction or which may be subject to the Bank and its group members (together, the “Group”) to any regulatory requirement within such jurisdiction. Persons accessing the Web Site or the App must satisfy themselves that they are not subject to any local requirement which restricts or prohibits them from doing so.

Nothing in the Web Site or the App should be regarded as an offer or solicitation to buy or sell investments or to make deposits or to be made available any loan or facility in any jurisdiction to any person to whom it is unlawful to make such an invitation or solicitation in such jurisdiction. Information contained in the Web Site or the App, whether provided by the Group or any other information provider, is not intended to be professional advice and should not be relied upon in that regard, unless specified in writing by the Group. Persons accessing the Web Site or the App are advised to obtain prior appropriate professional advice, if necessary.

By downloading or updating this Fubon (Hong Kong) App in Android platform, a face recognition function module is attached automatically to this App.

Intellectual Property Rights

The Group and various other parties own the trade marks, logos and service marks displayed on the Web Site or the App and no one can use the same without written permission of the Group or the relevant parties who own the same. The information on the Web Site or the App are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works, published in any medium, used or dealt with in any other way for any purpose without the Group's prior written consent.

No Warranty

While the Group has endeavored to exercise due care in preparing the information contained in the Web Site, the App and e-banking or Mobile Banking Service, such information is provided on an “as is” basis and is subject to change without prior notice without warranty of any kind either express or implied. In particular, no warranty regarding non infringement, security, completeness, accuracy, fitness for a particular purpose or freedom from computer virus is given in conjunction with such information.

Limitation of Liability

In no event will any member of the Group be liable or have any responsibility for loss or damages of any kind, whether direct, indirect, special, consequential or incidental, resulting from access or use of or inability to access or use the Web Site, the App or any linked web sites, including, without limitation, loss or damages resulting from the act or omission of any third party.

Linked Web Sites

The Group is not responsible for the contents available on or the setup of any other web sites linked to the Web Site or the App. Access to and use of such other web sites is at the user's own risk and subject to any terms and conditions applicable to such access/use.

Communications over the Internet

Messages sent over the Internet cannot be guaranteed to be completely secure or whether they will be duly communicated. The Group will not be responsible for any damages incurred by users if they send a message to the Group, or if the Group sends a message to them at their request, over the Internet.

Communications over the Internet may be subject to interruption, transmission blackout, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise.

Contact Us

Customer or data subject has right to request access to and correction of his/her personal data held by the Bank. Request for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:

The Data Protection Officer
Fubon Bank (Hong Kong) Limited
38 Des Voeux Road Central, Hong Kong

A fee is chargeable by the Bank for complying with a data access request.

July 2019