Fubon PhoneBanking Services enable you to self-direct your financial plan conveniently and easily anytime, anywhere. Grasp your own financial plan freely!

Round-the-clock Financial Management for Free

You can benefit from the convenience and flexibility of Fubon PhoneBanking Services for free. You can simply open a current or savings account with Fubon Bank to enjoy the service.

24-hour Banking Services at Your Fingertips

To utilize Fubon PhoneBanking Services, simply use a touch-tone telephone and key in your 6-digit Password / Telephone Identification Number (TIN) to access your account information and other banking services including:

	24-hour Self-service	Manned Service
Credit Card Services^
Enquire Account Balance
Enquire Transaction Detail
Enquire Bonus Points Balance
Redeem Gift
Reduce Permanent Credit Limit
Adjust Card-not-present Limit
Disable Card-not-present Transaction
Enable Card-not-present Transaction and Set Card-not-present Transaction Limit
Regenerate Latest 3-month Statement
Application Status Enquiry
Confirm Receipt of New Card
Credit Card Application by Phone
Report Lost Card / Report Unauthorized Transaction		✆
Temporary Card Suspension
Card Reactivation
Enquire or Obtain Product Details and Application Forms
Activate Overseas Cash Withdrawal Function
Change of Telephone Identification Number
Personal Loan Services*
Enquire Account Balance
Enquire Transaction Details
Regenerate Latest 3-month Statement
Personal Loan Application by Phone
Application Status Enquiry
Confirm Receipt of New Card
Enquire or Obtain Product Details and Application Forms
Report Lost Revolving Loan Card		✆
Change of Telephone Identification Number
Deposit and Other Banking Services#*
Enquire Account Balance and Transaction Details
Fund Transfer	(HKD)
Statement Copy Request
Cheque Book Request
Stop Cheque Payment
E-Banking Password Application (PIN)
Change of Telephone Identification Number
Add / Delete Account from ATM Card / PhoneBanking / E-Banking
Foreign Exchange Rate Enquiry
Deposit Rate Enquiry
Change of Fixed Deposit Renewal Instruction	(HKD)
Fixed Deposit Placement 1	(HKD)
Cheque Status Enquiry
Activate Overseas Cash Withdrawal Function
Apply Cash or Purchase Installment PlanΔ
Interest-free Cash Installment Plan
Any-can-do Purchase Installment Plan
Credit Card Merchant Service@
Stationery Ordering
Terminal Maintenance Services
Change of Telephone Identification Number
Mortgage Loan Services*
Change of Telephone Identification Number

For details, please visit any Fubon Bank branch or call our Integrated Customer Service Hotline at 2566 8181 (Press 3 > 3 > 0 after language selection) during office hours^*.

Terms and Conditions

1.	Fixed Deposit Placement Service is only applicable to customers who have placed fixed deposit with the Bank before.
2.	The promotion is subject to relevant terms and conditions. The Bank reserves the right to suspend, vary or cancel the above promotion and amend its terms and conditions at any time without prior notice. In case of disputes, the decision of the Bank shall be final and conclusive.