Money Safe Protection Service

Money Safe Protection Service

Money Safe Protection Service Terms and Conditions :

Money Safe Protection Service Terms and Conditions :
  1. What is Money Safe

    • Money Safe (“Money Safe” or “MS”) allows you to lock part of the funds you deposited with us to protect them from loss due to fraud and scam. The funds will be locked by segregating (that is, separating) them from the other funds you deposited with us. The locked funds will not be used for any fund outflow through any channel whether online or offline, including withdrawal, fund transfer, autopay, direct debit authorization, standing instruction, loan or card repayment or payment of bank fees or charges (collectively, “Transactions”).

    • Money Safe is available to the types of bank account we specify from time to time. These accounts include current account, savings account and time deposit account, denominated in Hong Kong Dollar or any other currency we specify from time to time.

    • Use of Money Safe is completely voluntary. You may decide whether to use Money Safe based on your own needs and circumstances.


  2. Who is Money Safe for?

    • Money Safe is suitable for an individual account holder:
      • who wants an extra layer of security to prevent loss of funds in bank accounts due to fraud and scam; and
      • who is willing to lock up funds for MS protection and accepts that such funds will not be available for Transactions (including Transactions by the account holder) unless duly released from MS protection.


    • Once you have locked any funds for MS protection, we are required to stop processing any Transaction pursuant to any instruction received by us after the funds have been locked (including any instruction given by you) until the locked funds are released from MS protection in accordance with the procedures specified in this MS application form.


  3. If you decide to use Money Safe

    • You will have to follow and complete the steps set by us and give instructions to lock any funds in your account(s) or increase the locked amount for MS protection. We have the right to use any way we consider appropriate to lock the funds.

    • We will set aside the locked amount in your existing account(s). Only that amount will be locked for MS protection. This means that any interest accruing on the locked funds will not be locked for MS protection.

    • You will have to take the necessary steps and give instructions and complete the necessary identity verification to our satisfaction every time (i) you reduce or release any amount of locked funds from MS protection; or (ii) you early uplift a time deposit under MS protection.

    • You are solely responsible for managing your accounts on an ongoing basis to ensure that there are sufficient immediately available funds in your accounts to meet your daily and other ad hoc needs, paying attention to the Transactions you expect to conduct. We will not be liable for any loss, consequence or inconvenience caused to you by insufficient funds in your accounts due to locking funds for MS protection.

    • Fubon Bank (‘The Bank’) will not be responsible for any loss suffered by you as a result of using Money Safe except for any direct and reasonably foreseeable loss caused to you directly and solely by our wilful default or negligence in operating the Money Safe arrangements.


  4. Before you use Money Safe

    Before you lock any funds for MS protection, you should carefully consider the matters set out in Clauses 1, 2 and 3 above. You should use Money Safe only if you accept all the arrangements and consequences set out in Clauses 2 and 3 above.

  5. Our steps for using Money Safe

    We may set and change the steps, details or arrangements relating to the use of Money Safe from time to time having regard to the applicable requirements or expectations of regulatory authorities or law enforcement agencies.

  6. Your instructions relating to Money Safe

    • To lock funds or increase locked amount for MS protection
      • To use Money Safe, you will have to give us clear instructions:
        1. on the amount of funds to be locked for MS protection, subject to any minimum amount (if any) set by us from time to time;
        2. to identify the account from which the funds are to be locked for MS protection; and
        3. if you want to lock funds from more than one account, to identify each account and the amount of funds to be locked from that account.
      • Clause 6(a)(i) above also applies every time you increase the funds to be locked for MS protection.


    • To reduce or release locked funds from MS protection

      • To reduce or release any locked funds from MS protection, you will have to give us clear instructions to identify the amount of locked funds to be reduced or released from MS protection and the account holding the locked funds, and complete the release procedure specified in Clause 3(c);
      • You should note that once any locked funds are released from MS protection, such funds are no longer protected from fund outflows and can be used for Transactions.


    • Locking funds, increasing locked amount, or reducing or releasing locked funds will take effect after we have executed your instructions. You should give us instructions reasonably in advance to allow sufficient time for processing. We will process your instructions as soon as practicable and usually can put your instruction in effect in 3 working days after receiving your instruction.

    • To be effective, instructions relating to Money Safe must be given by you to us in accordance with the applicable provisions of our terms and conditions governing the relevant account.


  7. Locked funds for MS protection

    • You will continue to receive interest on the locked funds and enjoy other benefits which you are entitled to if you do not lock the relevant funds for MS protection.

    • If you lock funds in or from a time deposit for MS protection, the principal amount of that time deposit (and not any interest accrued on the principal) will continue to be locked upon its maturity or renewal. If you want to release the locked principal amount in or from a time deposit from MS protection, you should give us express instructions in writing at least 3 working days before the maturity date of that time deposit.


  8. Our rights are not affected by Money Safe

    Use of Money Safe will not affect the rights we are entitled to in relation to your funds or accounts, including the following rights:

    • to apply the funds including any locked funds to settle any debts or amounts (in whole or in part) you owe us in accordance with any contractual, equitable or statutory set-off rights;

    • to enforce any security interest we hold against the funds including any locked funds;

    • to suspend, freeze or close any account in accordance with the terms and conditions governing the account;

    • to deal with the funds including any locked funds to comply with any court order or mandatory obligations imposed on us; and

    • to handle the funds including any locked funds as we consider reasonable and appropriate in good faith from time to time having regard to the applicable requirements or expectations of regulatory authorities or law enforcement agencies
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