Fubon Internet Banking Service Overview

Fubon Internet Banking Service offering you your own e-branch. Our Internet Banking Service gives you complete control of your finances anytime, anywhere. Just sit back, relax and conduct your day-to-day banking transactions in front of your personal computer.

Comprehensive Service Manage at Ease

Fubon Internet Banking Service offers ease of use and access to your finances. You can manage your finances 24 hours a day, 7 days a week. We designed this web site to introduce customers to many of the convenient services and features that suit your needs. With FAQs, technical support and customer service, you'll find all the information you need.

Online Registration

1. By Online Registration

If you have Fubon ATM/Phone Banking/Credit Card account, quickly enjoy our Fubon Internet Banking Service by 3 easy steps of online registration. Register now

If you would like to know more about the online registration procedure, please view demo

If you use credit card account for online registration, please apply it during Mon-Fri 8:00am to 8:30pm or Sat 8:00am to 4:00pm

2. At Branch

Simply stop by any Fubon Bank branch today to register for Fubon Internet Banking Service and enjoy our round-the-clock services at fingertips

Minimum System Requirements for using Fubon Internet Banking Service

PC (Processor): Pentium 500MHz or higher

Modem: 56kbps or 10Mbps broadband Internet access or faster

RAM: 128MB or above

Monitor: VGA

Operating System:
Windows 10 or higher

Browser:
Web Browser (for Best Experience): Latest version of Microsoft Edge and Chrome with JavaScript, 128-bit SSL, Cookies and Cascade Style Sheet enabled

Account Enquiry

Account Balance and Transaction Enquiry

View the latest corresponding account balance(s) and available account balance(s) of your registered Fubon account(s) (including Current Account(s), Savings Account(s), Time Deposit Account(s) and Credit Card Account(s))

View your latest savings/current and credit card account with transaction history up to last calendar date

View all online transaction records made for the past 7 business days

View your investment products

Investment Portfolio Summary

Investment Account Balance and Transaction Enquiry

View the latest portfolio position of your registered Fubon investment accounts
(applicable to unit trust, bonds/ELIs/CDs/SNs, equities and structured deposits)

View your latest investment accounts with transaction history up to last two months
(applicable to unit trust and bonds/ELIs/CDs/SNs)

View the dividend received and payment date of your investment accounts
(applicable to unit trust)

View the pending transaction of your investment accounts
(applicable to bonds/ELIs/CDs/SNs)

Fund Transfer

Fund Transfer at your Convenience

To cater for different financial needs, you can flexibly transfer funds from Fubon Bank account to any other self-name or third party account at Fubon Bank or other banks in Hong Kong either by FPS – Non-Same Day Credit or CHATS Services

If you want to transfer fund to any non-registered accounts within Fubon Bank or with other banks in Hong Kong, Two-factor Authentication Service^* is required for verification in order to protect your interest in performing such designated online transactions

Transfer from your Fubon Credit Card to Fubon bank account^#

Via FPS – Non-Same Day Credit

Via CHATS

Turnaround Time

The fund will be available 1 clearing day after the transaction day

The fund will be available on the transaction day

Handling Charge¹

Free of charge

HK$55 / US$8

^*Two-factor Authentication Service includes One Time Password (OTP) Service and Mobile Security Key Service.
^#For transfer of the available credit limit of Fubon Bank credit card to Fubon Bank account, an interest and handling fee will be charged based on the Cash Advance Finance Charge and Cash Advance Fee. Such interest will be charged from the date of transfer until the date of actual full repayment. For details, please refer to Fubon credit card list of service charges.

Foreign Currency

To cater for different financial needs, you can perform currency exchange between self-named accounts at Fubon Bank

Exchange Rates Enquiry

Fubon Faster Payment System (“FPS”): Fubon Faster Payment System (“FPS”) Service is a real-time fund transfer platform provides you with a convenient and secure payment experience at your fingertips. For more details, please refer to Fubon Faster Payment System Service Overview

eBill Payment Service

Prompt eBill Payment Service

You can promptly pay bills to nearly 700 merchants, including public utilities, government departments, charity organizations etc, by simply transferring fund from Fubon bank or credit card accounts without any handling charge^&

eBill Payment - Merchant List

Two-factor Authentication Service^* is not required for ebill payment to the following Merchant Categories

Education - Post-secondary or Specialised

Government or Statutory Organisation

Education - Primary or Secondary Education

Public Utility

Two-factor Authentication Service^* is required for ebill payment to the following Merchant Categories

Banking and Credit Card Services

Others - Medical Services

Catering Services

Others - Pay Television

Credit Services

Others - Petroleum Product

Others

Others - Professional Institution

Others - Alumni or Parents & Teacher Association

Others - Property Agency

Others - Charity Organisation

Others - Property Management

Others - Driving School

Others - Retail – Computers

Others - Elderly Care Services

Others - Retail – Electrical Appliances

Others - Financial Information Services

Others - Retail – Healthcare or Medical Supplies

Others - Financial or Legal Consultancy

Others - Storage

Others - Fitness Center

Others - Telecommunication Services

Others - Insurance or Pension Services

Others - Transportation Services

Others - IT or Business Services

Others - Travel Agency

Others - Kindergarten

Printing Services

Others - Learning or Training

Securities Broker

^*Two-factor Authentication Service includes One Time Password (OTP) Service and Mobile Security Key Service.To apply for "One Time Password SMS Service", please return the completed form to any Fubon branch in person.
Note: If customer has not used "One Time Password" in e-bill payment for one year, customer is required to re-apply for it.
^&For payments made by Fubon Bank Credit Card to the bills of merchant in the categories of "Banking and Credit Card Services", "Credit Services" and "Securities Broker", the Bank shall deduct a handling fee of 1% on each transaction amount from customers' relevant credit card account.

Remittance Service

Fund transfer to registered accounts at other banks, including local/overseas self-name and third party account

Place scheduled transfer instruction 30 calendar days in advance with a maximum daily remittance limit as high as HK$1,500,000

"Hong Kong Taiwan Express Remittance"
Remittance (in HKD and USD) can be made in 2 hours from Fubon (Hong Kong)* account to any account with Taipei Fubon Bank
("TPFB")**. The daily limit can be as high as HK$1,500,000 or equivalent. If customers hold a TPFB account, they can transfer money from their TPFB to any Hong Kong Fubon Bank account via the Internet Banking of TPFB. The fund transfer can be completed in 2 hours

"Hong Kong China Express Remittance"
Remittance (in USD) can be made in 3 hours from Fubon (Hong Kong) account to any account with Xiamen Bank. The daily limit can be as high as HK$1,500,000 or equivalent

Remarks:

To enjoy the "Hong Kong Taiwan Express Remittance" Service or "Hong Kong China Express Remittance" Service, all the beneficiary accounts have to be pre-registered. For fund transfer from Hong Kong to Taiwan or Xiamen, customers are required to provide the contact phone number of the beneficiary and the fund will be credited into the account after confirmation with the beneficiary

"Hong Kong Taiwan Express Remittance" Service or "Hong Kong China Express Remittance" Service is applicable to the instruction made from Monday to Friday (except public holiday) 8:00 am to 4:00 pm, and that day must also be a clearing day of the recipient bank

All the fee and charges related to this service will be debited from the respective credit or debit account

"Hong Kong Taiwan Express Remittance" Service only applies to remittance in HKD or USD and transaction will be completed in 2 hours (limited to instructions received during the above service hours)

"Hong Kong China Express Remittance" Service only applies to remittance in USD and transaction will be completed in 3 hours (limited to instructions received during the above service hours)

For remittance in other currencies, transaction will take two clearing days (excluding instructions receiving day) and the deposit of relevant fund will be subject to the beneficiary bank's arrangement

^* Fubon Bank (Hong Kong) Limited

^** Taipei Fubon Commercial Bank Co., Ltd.

Internet Stock Trading

With Fubon Internet Banking Username and Password to sign-on, you can enjoy the convenience of accessing both Fubon Internet Banking Service and Internet Stock Trading Service (IST)

Internet Fund Trading – Cross Boundary Wealth Management Connect (Southbound Client)”

With Fubon Internet Banking Username and Password to sign-on, you can access to Fubon Internet Fund Trading Service – Cross Boundary Wealth Management Connect (Southbound Client) (IFT)

Open a Securities Account through Internet Banking Service

You can open a Securities Account at any time and anywhere through Internet Banking Service to enjoy one-stop securities services.

Credit Card

View credit card outstanding balance, next payment due date, entitled credit card bonus point and more online

View latest credit card monthly statement with new transaction made

Settle your Fubon Credit Card outstanding bill via our fund transfer service

Time Deposit

Placement

Change maturity instruction

Balance enquiry

e-Statement Service

View your Consolidated Statement

View your Investment Monthly Statement / Equities Consolidated Daily Statement

View your Credit Card Statement

Rate Enquiry

Time Deposit Interest Rate Enquiry

Foreign Exchange Rate Enquiry

Customer Services

- Temporary ATM Card Suspension/ATM Card Reactivation/Change ATM Transaction Limit

- Order Cheque Book/Cashier’s Order/Demand Draft

- Change Password

- Send message to Bank

- Change Transaction Limit

Transaction Type	Maximum Daily Limit (HK$)
Transaction Type	Personal / Joint Account	Corporate Account
Maximum daily transaction limit	$1,500,000	$1,500,000
Fund Transfer
To self-name Fubon Bank account	No limit	No limit
To non-registered third party Fubon Bank account	$50,000	Not Applicable
To non-registered third party other local bank account	$50,000	Not Applicable
To registered account (including third party Fubon Bank account, other local bank account and overseas account)	$1,500,000	$1,500,000
Bill Payment
General merchants	$200,000	$200,000
- "Banking and Credit Card Services"	$100,000	Not Applicable
- "Credit Services"	$100,000	Not Applicable
- "Securities Broker"	$100,000	Not Applicable
- "Catering Services"	$100,000	Not Applicable
- "Printing Services"	$100,000	Not Applicable
- "Others"	$100,000	Not Applicable

Terms and Conditions

The handling charge will be calculated based on the currency of debit account which the customers chosen.

Fubon Bank reserves the final right to amend the above terms and conditions without further notices. In case of dispute, the decision of the Bank shall be final and conclusive.