You should follow these security tips from time to time when using the Internet Stock Trading (IST) Service and FB Invest+:
Protect Your Authentication Factors
Protect Your Device
Email Scam Alert
Fubon Mobile Apps Security Tips
Fubon Mobile Apps Security TipsThese security tips apply to Fubon Mobile Banking, Fubon GO and FB Invest+ (collectively, “Fubon Mobile Apps”).Internet Stock Trading Security Tips
Internet Stock Trading Security Tips Internet Stock Trading access| 1. | Do not logon to the IST Service of Fubon Bank (“the Bank”) in public area or cyber cafes. |
| 2. | Do not leave your computer unattended after you have logged on to the IST Service. |
| 3. | Do not access our IST website through hyperlinks embedded in any emails. |
| 4. | Ensure your access to the Bank’s website through the web browsers' bookmark is genuine. |
| 5. | Ensure all other internet browser windows are closed when you have logon to the IST Service. |
| 6. | Ensure secure communication with the IST website of the Bank by clicking the padlock or key icon at the bottom corner of the web browser to check that the digital certificate is issued to www.ist.fubonbank.com.hk and issued by Thawte SGC CA < www.thawte.com > within a valid period. |
| 7. | Always use the logout button to exit the IST Service and close the browser after a logout confirmation have been displayed. |
| 8. | Always logoff the IST Service before visiting other internet sites. |
| 9. | If anyone else is likely to use your computer, clear your cache or turn off and re-initiate your browser in order to eliminate copies of web pages that have been stored in your hard drive. |
| 10. | Check your bank statement and/or notification (e.g. SMS messages and/or emails) sent by the Bank in a timely manner. |
| 11. | If you identify unusual/suspicious transactions of the account or find that your authentication factors/devices for accessing the IST Service has been compromised, lost or stolen, please contact the Bank as soon as practicable. Office hours*: Please call Securities Services Hotline at (852) 2842 7575 (Hong Kong) / 0080 1 856 978 (Taiwan) Non-office hours: Please call (852) 2104 3362 *Office hours are from 8:30am to 5:30pm, Monday through Friday (except Saturdays, Sundays and public holidays). |
| 12. | Customers should ensure the accuracy of the registered mobile phone number and the email address for receiving important notifications (for example, SMS or email notifications for login and order notifications) from time to time. In case of any update, please visit any of our branches for the relevant procedures. |
| 13. | The Bank will never request customers to install or update IST Service through SMS. Please do not access our IST Service website through hyperlinks embedded in any SMS. |
Protect Your Authentication Factors
| 1. | Keep your securities account number and authentication factors secure and confidential. |
| 2. | The Bank and our business partners will never ask you for sensitive information such as your securities account number or authentication factors by email or phone. When in doubt, please contact the Bank immediately. Office hours*: Please call Securities Services Hotline at (852) 2842 7575 (Hong Kong) / 0080 1 856 978 (Taiwan) Non-office hours: Please call (852) 2104 3362 *Office hours are from 8:30am to 5:30pm, Monday through Friday (except Saturdays, Sundays and public holidays). |
| 3. | Do not use easily accessible personal information, such as your telephone number, ID card number or your date of birth as your password. |
| 4. | Do not use the same password for accessing other services (e.g. connection to the internet or accessing other websites). |
| 5. | Do not write down or record the password without disguise. |
| 6. | Change your password on a regular basis. |
| 7. | Do not allow anyone to operate your IST account or use your authentication factors. |
| 8. | When you are using others' computer to perform transactions, be careful that your authentication factors have not been copied or stored in its hard drive. |
| 9. | Do not write down or record your password on any device for accessing IST Service or on anything usually kept with or near it. |
| 10. | Destroy the original printed copy of the password after you have changed the password. |
Protect Your Device
| 1 | All reasonable measures should be taken to keep your device secure and safe. |
| 2. | Install firewall and anti-virus software on your device (for example, personal computers, mobile phones and security devices that generate one-time password) and update it regularly to protect your device against virus and hackers. |
| 3. | Do not allow anyone to operate or control your device. |
| 4. | Do not forward SMS to devices or phone numbers provided by unknown others. When travelling abroad, it is advisable to use the same SIM card and mobile phone for receiving SMS instead of forwarding all SMS to another mobile phone or SIM card. |
Email Scam Alert
| 1. | Fraudulent emails are going around recently. These emails ask customers to provide their banking information by different means such as account activation request or require of data verification so as to take further illicit operations. |
| 2. | To protect your benefits, please remember that the Bank will never ask you for sensitive information, such as your securities account number, customer reference number or authentication factors by email. |
| 3. | When in doubt, please contact the Bank immediately. Office hours*: Please call Securities Services Hotline at (852) 2842 7575 (Hong Kong) / 0080 1 856 978 (Taiwan) Non-office hours: Please call (852) 2104 3362 *Office hours are from 8:30am to 5:30pm, Monday through Friday (except Saturdays, Sundays and public holidays). |
Risk Disclosure and Important Note
Investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down and may become valueless. It is likely that losses will be incurred rather than profits made as a result of buying and selling securities. Transactions through securities accounts may involve derivatives or high risk investment vehicles. Before making any investment decisions, a person should carefully consider whether the investment is suitable in light of his/her investment experience, investment objectives, and risk tolerance level. The bank does not provide securities advisory service. Any person considering an investment should seek independent advice on the investment suitability when considered necessary. The promotion is bound by relevant Terms and Conditions.
The information shown in this webpage does not constitute any offer, solicitation, advice or promise to any person to buy/sell, subscribe or enter into any transaction for any investment products or services contain in this document.
This webpage is issued by Fubon Bank (Hong Kong) Limited and the contents have not been reviewed by the Securities and Futures Commission in Hong Kong.
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