Head Office

Head Office Fubon Bank Building, 38 Des Voeux Road Central, Hong Kong

Tel: (852) 2842 6222

Fubon Service Outlets

Fubon Service Outlets

- Branch

- Securities Services Centre

- SME Banking Services Centre

Credit Card Centre

Credit Card Centre

23/F, Fortress Tower, 250 King’s Road, North Point

Operations Centre

Operations Centre

9/F, Fortress Tower, 250 King’s Road, North Point

Principal Subsidiaries

Principal Subsidiaries

Please click here for more details.

Customer Inquiries

Customer Inquiries

Tel: (852) 2566 8181
Email:	cs.inquiry.fbhk@fubon.com (This email is for general enquiry on product or services only. For enquiry about account or transaction details, please call our Customer Service Hotline.)

Service Hotlines

Service Hotlines

Fubon Bank Integrated Customer Service Hotline 2566 8181 • Credit Card Services Press "1" after language selection • Personal Loan Services Press "2" after language selection • Credit Card Cash Installment Services Press "4" > "1" after language selection • Personal Loan Services Press "2" after language selection • Deposit & Other Banking Services Press "3" after language selection • Credit Card Merchant Services Press "5" after language selection • Mortgage Loan Services Press "6" after language selection

24-hour Lost Card Service Hotline 2512 1131

Corporate & Commercial Banking Service Hotline 2806 5086

Elite Designated Hotline 2806 7200

Financial Institutions Hotline 2842 6361

Ambassador Banking Designated Customer Service Hotline 2806 7288

Offshore Ambassador Banking Toll Free Hotlines   • Taiwan 0080-1-855-931 • Mainland China – Northern China 10800-852-1090 • Mainland China – Southern, Eastern China 10800-152-1090

Platinum Card Designated Hotline 2806 7118

Fubon Personal Loan Express Approval Hotline 2806 5050

Fubon Credit Card Express Cash Installment Hotline 2806 7028

Securities Services Hotline 2842 7575 • Taiwan (Toll Free Number) 0080-1-856-279

Hotline for Authenticating the Identity of Callers Claiming to be Bank Representatives

Hotline for Authenticating the Identity of Callers Claiming to be Bank Representatives

Tel: (852) 2566 8181 (Press "8" after language selection)

Request for Fubon Bank Account Opening

Request for Fubon Bank Account Opening

Please click here for more details.

Media Inquiries

Media Inquiries Tel: (852) 2842 6085
Email: corpcomm.fbhk@fubon.com

Analysts Inquiries

Analysts Inquiries Tel: (852) 2842 6092
Email: fubonir.fbhk@fubon.com

Your Voices

Your Voices

You can voice out your opinions, lodge a complaint or send us your comments by phone, facsimile or email. Please click here for our accessible channels.